Welcome to SoWoody.com. By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
The website SoWoody.com is operated by SoWoody, Jodhpur, Rajasthan, India.
By accessing our site or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Descriptions
All our products are handcrafted, and minor variations in color, texture, size, or finish may occur. These are not considered defects.
We strive for accuracy in product descriptions, images, and pricing, but we do not guarantee that all information is error-free.
3. Orders & Acceptance
Placing an order on our website constitutes an offer to purchase the product(s).
We reserve the right to accept or decline any order, in whole or in part, for reasons such as stock unavailability, incorrect pricing, or suspected fraudulent activity.
Once your order is confirmed, you will receive an order confirmation email.
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) for domestic orders and may be converted for international customers.
Prices are subject to change without prior notice.
Payments must be made in full at the time of purchase through available payment methods (credit/debit cards, UPI, wallets, bank transfer, etc.).
For international customers, additional charges like customs duties, import taxes, and other fees may apply. These are payable by the buyer.
5. Shipping & Delivery
Shipping timelines and charges are outlined in our Shipping Policy.
Delivery times are estimates and may vary due to factors beyond our control (logistics delays, customs, weather, strikes, etc.).
Risk of loss passes to the buyer once the order has been dispatched.
6. Returns, Refunds & Cancellations
Our Returns & Refund Policy governs all returns and refunds.
Customized or personalized products are non-returnable unless defective.
Cancellations are only allowed within 24 hours of placing the order, if it hasn’t been shipped.
7. Intellectual Property
All content on SoWoody.com (logos, text, images, graphics, product designs) is the intellectual property of SoWoody.
You may not reproduce, distribute, or use our content without prior written permission.
8. Limitation of Liability
SoWoody is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We are not responsible for delays or damages caused by third-party courier services, customs, or unforeseen events.
9. User Responsibilities
You agree not to misuse the website, attempt to breach security, or engage in fraudulent transactions.
You must provide accurate and up-to-date information while placing an order.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
11. Contact Us
For any questions regarding these Terms & Conditions:
📧 support@sowoody.com
📞 +91-XXXXXXXXXX
🏠 SoWoody, Jodhpur, Rajasthan, India