# Privacy Policy

**Last updated: 01/06/2026**

SoWoody (“we”, “us”, “our”) operates the website https://sowoody.com (the “Site”), an online store for furniture and home decor. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, create an account, or place an order.

## Information We Collect

– **Account information** — name, email address, phone number, billing and shipping address when you register or check out.
– **Order information** — products purchased, order history, and payment confirmation (we do not store your card or banking details; payments are processed securely by our payment gateway).
– **Communication** — messages you send us via the Contact Us form, WhatsApp, phone, or email.
– **Automatically collected information** — IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.

## How We Use Your Information

– To process, fulfil, and deliver your orders
– To provide customer support and respond to enquiries
– To send order updates and, with your consent, offers or promotions
– To improve our website, products, and shopping experience
– To prevent fraud and keep our Site secure

## Cookies

We use cookies to remember your cart, keep you logged in, save your preferences, and understand how visitors use our Site. You can disable cookies in your browser settings, though some features of the Site may not work properly without them.

## Sharing Your Information

We do not sell your personal information. We may share it with:

– Payment processors, to complete your transactions securely
– Shipping and courier partners, to deliver your orders
– Service providers who help us run the Site (hosting, email, analytics)

We may also disclose information where required by law.

## Third-Party Links and Services

Our Site may contain links to third-party websites (such as Instagram or Facebook) or display their content. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies separately.

## Data Retention

We keep your information for as long as necessary to fulfil your orders, comply with our legal obligations, resolve disputes, and enforce our agreements.

## Your Rights

You can ask us to access, correct, or delete your personal information, or withdraw your consent to receive marketing messages, at any time by contacting us using the details below.

## Security

We use reasonable safeguards — including SSL encryption and secure hosting — to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

## Children’s Privacy

Our Site is intended for adults and is not directed at children under 18. We do not knowingly collect personal information from minors.

## Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised “Last updated” date.

## Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

– **Phone:** +91-9828201680
– **Email:** sales@sowoody.com
– **Address:** Boranada, Jodhpur.