Welcome to SoWoody.com. By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
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The website SoWoody.com is operated by SoWoody, Jodhpur, Rajasthan, India.
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By accessing our site or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.
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We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Descriptions
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All our products are handcrafted, and minor variations in color, texture, size, or finish may occur. These are not considered defects.
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We strive for accuracy in product descriptions, images, and pricing, but we do not guarantee that all information is error-free.
3. Orders & Acceptance
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Placing an order on our website constitutes an offer to purchase the product(s).
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We reserve the right to accept or decline any order, in whole or in part, for reasons such as stock unavailability, incorrect pricing, or suspected fraudulent activity.
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Once your order is confirmed, you will receive an order confirmation email.
4. Pricing & Payments
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All prices are listed in Indian Rupees (INR) for domestic orders and may be converted for international customers.
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Prices are subject to change without prior notice.
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Payments must be made in full at the time of purchase through available payment methods (credit/debit cards, UPI, wallets, bank transfer, etc.).
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For international customers, additional charges like customs duties, import taxes, and other fees may apply. These are payable by the buyer.
5. Shipping & Delivery
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Shipping timelines and charges are outlined in our Shipping Policy.
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Delivery times are estimates and may vary due to factors beyond our control (logistics delays, customs, weather, strikes, etc.).
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Risk of loss passes to the buyer once the order has been dispatched.
6. Returns, Refunds & Cancellations
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Our Returns & Refund Policy governs all returns and refunds.
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Customized or personalized products are non-returnable unless defective.
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Cancellations are only allowed within 24 hours of placing the order, if it hasn’t been shipped.
7. Intellectual Property
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All content on SoWoody.com (logos, text, images, graphics, product designs) is the intellectual property of SoWoody.
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You may not reproduce, distribute, or use our content without prior written permission.
8. Limitation of Liability
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SoWoody is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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We are not responsible for delays or damages caused by third-party courier services, customs, or unforeseen events.
9. User Responsibilities
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You agree not to misuse the website, attempt to breach security, or engage in fraudulent transactions.
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You must provide accurate and up-to-date information while placing an order.
10. Governing Law & Jurisdiction
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These Terms & Conditions are governed by the laws of India.
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Any disputes shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
11. Contact Us
For any questions regarding these Terms & Conditions:
📧 support@sowoody.com
📞 +91-XXXXXXXXXX
🏠 SoWoody, Jodhpur, Rajasthan, India