At SoWoody, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
When you interact with SoWoody.com, we may collect:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
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Order Information: Product details, transaction history, and shipping preferences.
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Technical Data: IP address, browser type, operating system, and website usage (via cookies or analytics tools).
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Optional Information: Any details you voluntarily share (such as feedback, reviews, or custom order requests).
2. How We Use Your Information
We use the collected data to:
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Process and fulfill your orders.
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Communicate updates regarding your purchase, shipping, or customer support.
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Improve our products, website experience, and services.
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Send promotional offers, newsletters, or updates (only if you opt in).
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Comply with legal obligations and prevent fraudulent activity.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
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Logistics & Courier Partners: To deliver your order.
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Payment Gateways & Banks: To process secure payments.
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Service Providers: For website hosting, analytics, or email communication.
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Legal Authorities: If required by law or to protect our rights.
4. Data Security
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We use secure payment gateways and SSL encryption to protect sensitive information.
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Only authorized personnel have access to customer data.
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While we take reasonable precautions, no method of online transmission or storage is 100% secure.
5. Cookies & Tracking
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Our website may use cookies to improve user experience and analyze website traffic.
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You can manage or disable cookies through your browser settings, but some features may not function properly.
6. Third-Party Links
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Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
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We encourage you to review the privacy policies of external websites before sharing your data.
7. Your Rights
As a customer, you have the right to:
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Access and request a copy of your personal data.
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Request correction or deletion of your information.
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Opt out of marketing communications at any time.
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Withdraw consent for data usage (where applicable).
8. Children’s Privacy
Our website and services are not directed towards children under 13 years of age. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date.
10. Contact Us
For any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
📧 support@sowoody.com
📞 +91-XXXXXXXXXX
🏠 SoWoody, Jodhpur, Rajasthan, India